Pre-sale and post-sale product support growing under new executive leadership
S2 Security has announced expansion plans for its pre-sale and post-sale product support. Technical support functions including customer support, application engineering, and training will be integrated and reinforced under new executive leadership to ensure customers are consistently able to access the appropriate resources they need to design, install and use S2 Security systems. The product support team reports to John Culross, S2 Security’s newly appointed Senior Director of Technical Services. With over 10 years of experience as a customer support manager, Mr. Culross is recognized for building high-performance teams, establishing processes and increasing operational efficiencies. Most recently Director of Customer Support with ProcessUnity, he served in the United States Marine Corps for 14 years. “From our founding, customer support has been a core value,” said John L. Moss, CEO, S2 Security. “Our goal is to provide the best integrator and end user ownership experience in the industry. Growth in our customer base drives this expansion.” The appointment of Mr. Culross is the second in a series of recent senior level hires that support the growth of S2 Security. S2 Security certified integrators have installed over 20,000 systems in more than 70 countries. For more information, visit www.s2sys.com.
About S2 Security
S2 Security Corporation is the leader in IP-based access control, video management and mobile security management systems. Unique to the security industry, award-winning S2 products are network appliances that require only a web browser to use. S2 products – including S2 NetBox, S2 Enterprise, S2 NetVR Series, S2 Global and S2 Mobile Security Officer – offer cost-effective security for applications of any size, from small offices to scaled, multi-site global enterprises. The advanced, open platform used by S2 Security, coupled with innovative application software, give S2 products a superior total cost of ownership (TCO) throughout the product life cycle. S2 Security systems support access control, alarm monitoring, temperature monitoring, video surveillance and intercom. For more information, visit www.s2sys.com.