Gallagher and Wilson Security have together launched a Guarding service within Gallagher’s cloud-based security solution.
The cloud-based solution offers users control of their security through their smartphone, via an app. In the event of an alarm, users receive a notification, enabling them to investigate further, silence the alarm, or request a security guard to check on the site.
Lisa Tubb, Senior Product Manager for Gallagher, says: “The level of communication between the customer and guard is unmatched in the market. With this feature already successfully operating in New Zealand, we’ve seen customers save both time and money as they’re no longer dealing with a middleman or paying for false callouts. We’re very excited to collaborate with Wilson Security to extend this service to our customers across Australia. Adding Guarding to the product gives our installer network an additional layer of security.”
Gallagher and Wilson Security have been working closely since the announcement of a national Channel partnership earlier this year.
Nick Frangoulis, CEO Wilson Security, says “The partnership with Gallagher is enabling us to deliver leading integrated security solutions to an even larger customer base. Our Wilson Protect Plus package incorporating Gallagher’s cloud-based solution is next generation security, aligned with how people work in today’s world.”
With the Guarding service enabled, users can request a guard directly from the app or enable automated guarding where the system will automatically request a guard in an alarm incident. Users will receive regular update notifications indicating the guard has arrived on site and departed, followed by updates on their actions on site and a final report.
